At CareLink Health Management Group our focus is on providing end to end business management support services for small to medium size practices. By leveraging experts in the marketing, revenue cycle management, finance, legal, IT, healthcare administration, and population health fields, we are able to drive true practice transformation. Together, we will implement and improve systems to deliver more value-based and patient centric care. Our partnership allows clinicians to focus on caring for their patients while ensuring their offices are operating efficiently and aligning with modern day healthcare trends.

• Technology-driven practice management software which includes EHR, E-prescribing, and full suite of reporting capabilities for MIPS and other value-based payment programs

• Dedicated account biller who will scrub and submit clean claims daily as well as make frequent payment postings to your account

• Frequent follow-up on claim denials and insurance appeals

• Dedicated department for workers compensation and auto-accident claims. Access to groups arbitration attorney who will handle all appeals and denials

• Patient balances are updated and collected through e-invoicing or traditional paper statements

• Assistance with pre-authorizations and preparing appropriate clinical submission forms

• Full-service credentialing department to help providers contract with commercial payors, state and/or federal payors

• Payor contract negotiation for better terms and rates (Commensurate with provider experience)

• Organizational diagnosis of current practice operations and clinical workflow re-design as needed

• Implement evidence-based patient engagement platform for improved patient communication, compliance, and overall patient care experience

• 24/7 Live reception center to handle incoming calls, scheduling appointments, answer to specific questions relative to your practice, and provide on-call emergency paging as needed

• Access to our in-house general counsel to review different agreements, contracts, etc.

• Optimized operational workflow to coincide with best practices used by large health systems

• Weekly coding and diagnosis review to ensure compliance w/ State and Federal guidelines as well as maximizing per-visit revenues

• Access to management team 7 days a week

• Access to in-house digital marketing strategist

• Website optimization and google my business optimization utilizing google analytics and other research tactics to deploy keywords and phrases within website

• Automated patient satisfaction surveys and online reputation management optimization including Google reviews

• Email marketing content and email list management

• Patient reactivation emailing and texting

• In-house graphic designer who can create brochures, cards, and other content to distribute physically or electronically

• Help develop marketing campaign to address B2B and B2C

• Payroll management and preparation of required tax reporting forms and payment remittance to the State and Federal government

• Bookkeeping services and preparation of monthly reports (profit & loss statements, balance sheets, etc.)

• Discounted malpractice rates. Access to the groups dedicated account manager

• Discounted general liability insurance

• Dedicated insurance broker who can help with life, disability, and health insurance products for doctor and staff